What is Mixie phone system?

The intuitive, MXIE (Media Exchange Interface for End Users) is a desktop client application that integrates and manages all of your communications functions.

How do you set up MXIE?

Step 1: Download the MXIE program from the Zultys server. Step 2: Log onto MXIE. Step 3: Bind your phone. Step 4: Verify Preferences setup.

How do you bind a softphone in MXIE?

In MXIE got to File -> Preferences -> Audio parameters . In audio devices select your headset for “Play received audio ..” and “Microphone …” If you don’t see your headset , please cancel bind by going to File-> Cancel Bind and then bind to the softphone again or exit MXIE File -> Exit and start it again.

How do I change my voicemail on MXIE?

1. Login to MXIE.
2. Select call voice mail from the box in the lower right hand corner of MXIE.
3. Either lift the handset or leave the speakerphone on.
4. You will be prompted to enter a password. Enter 9950.
5. You will be prompted to reset your password, record your name, and record your greeting.

What is Zultys Mobile App?

The Zultys Mobile application extends tools like real-time Presence, IM, Presence Notes, Single Number Dial, Call Handling and more right to your iPhone or Android for increased productivity, enhanced customer service and cost savings.

How do I use Mixie points to share information?

Place the Mixie Points where you want to share the information and learn who is looking at it and what they are interested in. Mixie Points are a dynamic tool where you can keep the information up to date and make sure all your customers only have the newest materials available. Place these Mixie Points on your points of delivery.

What is mxie software?

MXIE Software The intuitive, MXIE (Media Exchange Interface for End Users) is a desktop client application that inte­grates and manages all of your communications functions.

Why choose mxie for contact center?

MXIE’s flexible design lets you support full Contact Center functions in addition to your day-to-day call and front office needs. MXIE supports a range of Operator Groups and multiple levels of Agent Roles, and lets you log into multiple roles simultaneously. This increases your ability to multitask and handle overflow and priority calls.

How do I use mxie for fax?

Eliminate your fax machine and costly fax lines, toner and paper, and use MXIE for all your fax needs. MXIE lets you send, receive, store, and forward your faxes. Sending a fax is done with a simple mouse click that launches a Fax Wizard to let you easily find the document in your system and send it.